Welcome to JapaCounters.in. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit, browse, or purchase products from JapaCounters.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information that you voluntarily provide to us, including:

Personal Information

This may include:

• Full name

• Mobile/phone number

• Email address

• Billing address

• Shipping/delivery address

• Information provided when contacting customer support

• Other information necessary to process your order

Order Information

When you purchase a product, we may collect information such as:

• Order number

• Products purchased

• Order amount

• Delivery details

• Transaction status

• Customer communication related to your order

Payment Information

Payments may be processed through third-party payment gateways.

JapaCounters.in does not intend to store your complete credit/debit card, UPI, or banking credentials on its own servers. Payment information is handled by the applicable payment service provider according to its privacy and security policies.

Technical Information

When you visit our website, certain technical information may automatically be collected, such as:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Approximate usage information

• Cookies and similar technologies

This information helps us maintain and improve the website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Deliver purchased products

• Confirm and update order status

• Provide customer support

• Respond to enquiries

• Process payments through authorized payment providers

• Improve our website and services

• Understand website usage and performance

• Prevent fraudulent or unauthorized activity

• Maintain website security

• Comply with applicable legal and regulatory requirements

• Send promotional communications where you have provided appropriate consent

We only use your information for legitimate business purposes and as necessary to provide our services.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

However, certain information may need to be shared with trusted service providers when necessary to operate our business, including:

• Courier and logistics companies

• Payment gateway providers

• Website hosting and technology providers

• Customer-support service providers

• Analytics and website-performance providers

• Marketing service providers, where applicable

• Government authorities or legal entities where disclosure is required by law

Only information reasonably necessary for the relevant service should be shared.

4. Cookies

JapaCounters.in may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences

• Keep products in your shopping cart

• Improve website functionality

• Understand how visitors use our website

• Analyze website performance

• Provide relevant website features

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, disclosure, or loss.

We also work with appropriate third-party service providers for payment processing, hosting, delivery, and other services where applicable.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Your Personal Data Rights

Depending on applicable law, you may have the right to request information about the personal data we hold about you.

You may also request, where applicable:

• Access to your personal information

• Correction of inaccurate information

• Updating of your contact details

• Deletion of personal information, subject to legal and operational requirements

• Withdrawal of consent for certain communications

• Opt-out from promotional communications

To make a request, contact us using the information provided at the end of this policy.

7. Marketing Communications

If you have opted to receive promotional communications from us, we may send information about:

• New products

• Offers and discounts

• Special promotions

• Website updates

• Other relevant JapaCounters.in communications

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential communications related to orders, payments, deliveries, or customer-service requests.

8. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

These websites operate independently and may have their own privacy policies.

JapaCounters.in is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

9. Children’s Privacy

JapaCounters.in is not specifically directed toward children.

We do not knowingly seek to collect personal information from children without appropriate consent where such consent is required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete transactions

• Provide customer support

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Meet legal, accounting, tax, or regulatory obligations

When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page along with the revised Last Updated date.

We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.

JapaCounters.in

Email: [Your Official Email Address]

Phone: [Your Phone Number]

Website: japacounters.in

Business Address: [Your Complete Business Address]

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.

13. Consent

By using JapaCounters.in, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.

Thank you for trusting JapaCounters.in.